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FAQs

Frequently Asked Questions

What is WebConCentral?

WebConCentral is a web-based collaboration platform that allows you to share information with employees and clients anywhere in the world.  Our application allows you to communicate via video and voice chat, share and manipulate important documents, and gather key information without paying for a dedicated meeting room.  WebConCentral has several advantages that sets it apart from other web conferencing services, like incredible savings for multiple users, an agile business model that responds directly to your company’s needs, a unique co-browsing feature and rock-solid performance.  We believe that you won’t find such a powerful, versatile and consistent virtual conferencing space at this price, anywhere else.

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Why choose WebConCentral?

WebConcentral has many powerful features that allow you to connect with your employees and clients in a number of incredible ways, like video conferencing and document collaboration.  Our versatile and dependable application works for all conference participants, and both PC and Mac computers.  Our friendly and knowledgeable staff can work with you to come up with a unique pricing option that simply won’t be beat by any competitor.  Combine that with a no-risk, fully featured 30-day trial and no contract, and you can understand why people are choosing WebConCentral as their web conferencing solution.

Who can use WebConCentral?

WebConCentral is an excellent tool for anyone who needs to communicate effectively.  The opportunities are almost limitless and our users are coming up with new applications for our service every day.  The following situations are just a few ways that people improve their daily communication with WebConCentral:

  • Coworkers can collaborate on team projects, share documents, and reach each other instantly without leaving their desk.
  • Multiple businesses can share joint venture ideas no matter where they’re located, which means any company can collaborate internationally.
  • A sales team can perform a sales demonstration to a potential client even if the client can’t make it to the office.
  • IT support teams can diagnose issues without leaving their desk.  In addition, they can take control of a co-worker's machine and resolve the issue without trying to explain it over the phone.
  • Business owners can check in with their employees from home or abroad.
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How will WebConCentral benefit my business?

WebConCentral provides a number of powerful tools that will enable your team collaborate and communicate effectively.  Our application provides (among many other features) a venue for employees to work together on projects without dedicated meeting rooms, delivers instant surveys on key issues in your business, allows teams to create and share important documents, and delivers essential visual aids to enhance productivity.  Choosing WebConcentral means your business can do more with less, so you can spend resources on your continued success.

Can I use WebConCentral to communicate with clients?

WebConCentral is an excellent way to engage clients beyond traditional methods of communication.  You can use our application to see and speak to them, present materials in an appealing way, and guide them through a demonstration of your product without leaving your office.  You can even meet with multiple clients simultaneously without convincing them to travel to your place of business.  All they need to do is click on a meeting link that you send and they’re on their way.  WebConCentral will make it easier and more efficient for you to reach clients and appeal to their bottom line, as well as proving that you value their time and resources.  Don’t just talk about your commitment to their success, prove it!

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How will WebConCentral save me money?

WebConCentral provides your business with a number of ways to cut expenses and increase your return on investment (ROI).  With a dedicated web conferencing application you can reduce the costs associated with face-to-face meetings, conduct business from the road or in the comfort of your home, and run product demonstrations with multiple clients simultaneously.  Powerful collaboration tools allows your employees to be more productive without spending extra time.  Let WebConCentral help your team work smarter, not harder.

Where can I purchase WebConCentral?

We deliver group packages that offer dramatic savings when compared to our competitors.  We happily accept purchase confirmations and inquiries through our easy-to-use website, as well as by phone.  Our accessible staff and competitive pricing means we can usually have you up and running on the same day without restrictive sign-up fees.

If you have any questions or would like to use WebConCentral to help you reach your specific business objectives, please don’t hesitate to reach us at (949) 631-0274.  Our friendly and knowledgeable sales staff is standing by.

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Where can I get a free trial of WebConCentral?

WebConCentral offers a full-featured, 30-day trial which requires no billing information and only takes a few moments to set up.  In no time you and your employees will be able to decide first-hand whether WebConCentral is right for you!

Sign up for the Free Trial!

How secure is WebConCentral?

Our virtual meeting spaces offer the best in 128-bit encryption and each session has a unique ID that virtually eliminates the threat to your information.  You can rest assured knowing that your meeting is just between you and your attendees, and no one else!

We’re also proud to boast a clean security record that comes from vigilant security protocols and cutting-edge threat detection technology.  If you’re interested in hosting an ultra-secure local version of our software, we will work with you to provide a system that runs on your business intranet.

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Can WebConCentral be branded with my Company colors and logo?

We understand that the time you spend with potential clients is extremely valuable.  Thanks to our agile development cycle and valuable user feedback, we’ve developed the ability to brand your WebConCentral experience with your company logo and colors. If you’re interested in this feature, please call us and we’ll be happy to help you showcase your brand and present a professional front to potential clients.

Will WebConCentral run on my PC/Mac?

WebConCentral was created to run on nearly any PC or Mac purchased in the last ten years.  Our application requires one small file and no installation.  With our streamlined process your team is up and running in moments.

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Where do I go to learn how to use WebConCentral?

WebConCentral is unique in that it allows your company to take advantage of existing computer skills when using our application’s many features.  We also look forward to helping your teams learn all about our software, so you can get the most out of your purchase.  Please don’t hesitate to contact us and we can schedule a meeting at your earliest convenience.  Additionally, we training videos on our features which you can access 24/7.

What kind of technical support does WebConCentral provide?

Call WebConCentral and speak to real people with real knowledge.  We train and house all of our support staff, which means you get a consistent, effective support experience whose goal is to resolve your issue as quickly as possible.  We’re available for immediate response on Monday through Friday, 9AM-5PM.

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How do I contact the people at WebConcentral?

We’re always eager to hear from customers and interested readers about how we can improve our business.  If you have any questions, compliments, or concerns regarding our application, staff, or website, please don’t hesitate to reach us at 949-631-0274.  We promise to address your issue with speed and competence.